一个坑:虚假宣传
A Pitfall: False Propaganda
企业实力不行,又想做生意,怎么办,造假。车间一般般,就上网找4S店的车间图片来充数,比较高级的是,把自己的真实照片和虚假照片结合。比如张是自己的门头,第二张就是盗用的4S店车间照片,高大上,而且车间很忙。第三张是自己的前台,第四张又是从奔驰店找来的。如果车主看到现场与宣传图片不符,建议马上走人。连基本的诚信都没有,也不要谈别的了。
What to do if the enterprise's strength is not strong and they want to do business? Counterfeiting. The workshop is average, so you can search online for pictures of the 4S store's workshop to top up. More advanced, you can combine your real photos with fake ones. For example, the first one shows one's own storefront, and the second one shows a photo of the stolen 4S store workshop, which is tall and busy. The third one is my own front desk, and the fourth one is from a Mercedes Benz store. If the car owner sees that the scene does not match the promotional images, it is recommended to leave immediately. Without even basic integrity, let's not talk about anything else.
还有说自己得了变速箱维修一等奖的。维修比赛一般都是某个品牌机油赞助的,你进多少钱的货就给你评一个相应的名次。这种比赛要是想参加,一年可以拿回家好几十张一等奖的证书。
Also, he said he won the first prize for gearbox maintenance. Maintenance competitions are usually sponsored by a certain brand of oil, and you will be given a corresponding ranking based on the amount of money you purchase. If you want to participate in this competition, you can get dozens of first prize certificates back home every year.
二个坑:报价陷阱
Two Pitfalls: Quotation Traps
我的变速箱究竟是哪里坏了,维修要多少钱,这是车主更关心的问题。如果是电话询价,实际维修方是很难做出准确估计的。有一些公司干脆是电话里先报个低价,先把车留下再说。还有不少杀熟的套路,修理厂老板会告诉你这都是小问题,某个螺丝可能松了,过来我给你拧紧就好了。
What exactly is wrong with my gearbox and how much does maintenance cost? These are the most important issues that car owners are concerned about. If it is a telephone inquiry, it is difficult for the actual repair party to make an accurate estimate. Some companies simply quote a low price over the phone and leave the car behind. There are still many familiar tricks, and the repair shop owner will tell you that these are all minor issues. A certain screw may be loose, come here and I will tighten it for you.
如果发现这一家电话报价低一截,小伙伴们应该多追问几句,比如我这个车的变速箱可能是哪里出了问题;这些钱都包括维修哪几个方面;其中这几个项分别都是多少维修费用等。
If you find that the phone quote from this company is slightly lower, your friends should ask more questions, such as where the gearbox of my car may be malfunctioning; Which aspects of maintenance do these funds include; What are the maintenance costs for each of these items.
另外,没试过车,很难判断问题大小,车主描述的故障是否全面,故障码是什么,变速箱油什么状况这些都是未知数,上来就能报一个准确价格的,一般都是有猫腻的,往往也意味着后续麻烦扯皮的事情一大堆。就像宰客一般发生在旅游区一样,变速箱行业的猫腻发生地也是有特征的,一般发生在生意不好,但牛皮吹得很大的地方。如果各位看着网上说的很好,但进去发现没几个箱子在维修,一般都是动歪脑筋的地方。
In addition, it is difficult to determine the size of the problem without trying the car. Whether the fault described by the owner is comprehensive, what the fault code is, and what the condition of the transmission oil is are all unknown. An accurate price can be quoted online, which is usually a bit tricky and often means a lot of trouble and trouble in the future. Just like the slaughter of tourists usually occurs in tourist areas, the location of the gearbox industry's felony is also unique, usually occurring in areas with poor business but high reputation. If you look at what you said online and find that there are not many boxes being repaired, it is usually a place where you are using your brain.
三个坑:先斩后奏
Three Pits: First Cut and Later Play
这个坑是建立在第二个坑的基础上的,先低价扣车,比如维修方明明知道行情价在一万左右,他们告诉你差不多七千块钱,然后又讲具体多少钱现在还说不太准,需要拆解以后才能给出准确报价。等拆开以后告诉你阀体也坏了,摩擦片也磨损了这么多,一共需要一万五。如果你不修,就要交三千块拆装检测费。
This pit is built on the basis of the second pit. First, the car will be deducted at a low price. For example, if the maintenance team knows the market price is around 10000 yuan, they will tell you about 7000 yuan, and then they will tell you how much it is. It is still uncertain how much it is, and it needs to be disassembled to provide an accurate quotation. After disassembling it, I will inform you that the valve body is also damaged, and the friction plates are also worn out so much. It will take a total of fifteen thousand yuan. If you don't repair it, you will have to pay 3000 yuan for disassembly and testing.
这个坑是更难避免的,因为很多时候要确定变速箱的所有维修项目,真的需要拆解检查,所以二次报价时再提高价格,许多修理厂都多多少少有这样的行为。一些维修厂耍小聪明。说好变速箱维修多少钱,但是,没提抬装,变速箱油,开票的费用,临到交车的时候再加一笔。
This pit is the most difficult to avoid because many times it is necessary to determine all the maintenance items of the gearbox, which really requires disassembly and inspection. Therefore, when raising the price in the second quotation, many repair shops have done this to some extent. Some repair shops are playing tricks. We agreed on how much it would cost for gearbox maintenance, but we didn't mention the cost of lifting and installing, gearbox oil, and invoicing. We will add another amount when it comes to delivery.
四个坑:维修外包
Four Pits: Maintenance Outsourcing
在变速箱维修领域,这种坑已经算不上是坑了。看似很大型的维修厂,其实不一定有维修变速箱的能力,甚至4S店也不一定每一台变速箱都是自己维修。变速箱维修外包如今已经是非常普遍的事了,修理厂在整个维修过程中只充当一个中介的角色,当客户把车送来维修以后,修理厂再把变速箱转交给变速箱专修的小团队,自己赚一个中介费用,对于消费者来讲,只是多花了一部分钱而已。
In the field of gearbox maintenance, this kind of pit is no longer considered a pit. A seemingly large repair shop may not necessarily have the ability to repair transmissions, and even 4S stores may not necessarily repair every gearbox themselves. Outsourcing gearbox maintenance is now very common, and repair shops only serve as intermediaries throughout the entire repair process. After customers bring their cars for repair, the repair shop hands over the gearbox to a small team specializing in gearbox repair, earning an intermediary fee on their own. For consumers, it only costs an additional part of the money.
五个坑:保修范围
Five Pits: Warranty Coverage
很多修理厂、4S店在保修模式上都是修哪个故障保哪个故障,保修期内出现其它变速箱故障,则不在保修范围内,甚至即便出了同样的问题,由于消费者对于变速箱的不够了解,一些无良修理厂也会谎称是由不同原因引起的。变速箱,特别是自动变速箱,属于非常精密的机械结构,牵一发而动全身。维修过程中的马虎、不谨慎,都可能给变速箱在未来的使用过程中带来各种各样的问题。
Many repair shops and 4S stores guarantee the same fault in the warranty mode. If other gearbox faults occur during the warranty period, they are not covered by the warranty. Even if the same problem occurs, some unscrupulous repair shops may falsely claim that it is caused by different reasons due to consumers' lack of understanding of the gearbox. Gearboxes, especially automatic transmissions, are highly precise mechanical structures that move the entire body at once. The carelessness and carelessness during the maintenance process may bring various problems to the gearbox in future use.